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New Update! Conflict-free orders Issue



I am a Top Rated Seller. I added this new gig almost 32-33 days ago. There are only 2 orders on this gig and both of them are through custom offers. There was never a need to contact the support for these order, no deadline extensions, and no disputes etc. But still its score is 4. 
Do you have any thoughts on this? Any similar experiences? 


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