Fiverr Search Engine Algorithm Findings And Explanation On Your Rankings

[seo_champion]

Good day to everyone!



I have been studying Fiverr’s Search Engine Algorithm for almost a year now and constantly viewing my fellow Fiverr Sellers rankings on there targeted keyword/s.



Last Thursday, 7th 2014 at 2:31pm (Pacific Time) my gig drops from 1st spot (High Rating tab) to the 18th spot bringing gigs with less positive feedback within the first row of it’s search.



2 days after (Saturday, 9th 2014), my gig went from 18th spot to the 15th spot (High Rating tab), some gigs on the first few rows dropped and were changed replaced by other level 2 gigs and a ‘Top Rated Seller’ was on the 1st spot.



Sunday, 10th 2014, I’m still at the 15th spot (High Rating tab), another ‘Top Rated Seller’ is on the 1st spot while the other TRS is at the 6th spot.



Monday, 11 2014, my gig is now at the 11th spot (High Rating tab), the 2 TRS remained on their current spots while some gigs dropped their rankings.



My findings show that this is another update by Fiverr on their website to make it even better both for Sellers and Buyers. Today, Fiverr has launched it’s 3.0 version!



The effect of this update to Fiverr Sellers is almost similar in last year’s 2.0 update, drop in rankings. I know for a fact that this is not good for most sellers (including me) as my sales also dropped 95%, but believe me, this is not permanent. It’s only a temporary effect of the update. My theory is that Fiverr had cleared it’s cache that is why most of the gigs drop their rankings (including mine) while continues to re-index it within it’s search algo-system giving the gigs back their original rankings, better yet higher rankings.



With the new Fiverr 3.0, I know for a fact that this will open new opportunities both for Sellers and Buyers :-bd

All The Best,

~ SEO Champion



If you have any questions and inquiries about your Fiverr Gig, Your Gig Rankings, Fiverr Algorithm, or anything you want to ask and share about Fiverr then just reply to this topic.

[s_sayan]

That’s the same thing I was thinking mate. As I said earlier here in the forums, I believe gigs are being reindexed, and as a result, gig rankings will have a little “dance” in the next few days.



However, when you see your sales drop 95% (in your case), it is hard to be optimistic. I mean, this is my only source of income. It’s easy to panic. 😃



With Fiverr you knever know. Let’s just wait and see if we are right. 🙂

[seo_champion]

Same case here, Fiverr is my only source of income and I believe and very confident that Fiverr will bring our rankings back 🙂 You might ask me why? The reason why I am so confident is because of you (s_sayan) and the other Fiverr sellers who complained about the Fiverr 2.0 update last year due to loss of rankings. I was following that thread post, yes it’s full of complaints haha :)) but in the end you and the other sellers got your rankings back which is a sign that Fiverr will never do something that will harm sellers who have earned a nice standing on the website.

[s_sayan]

Reply to @seo_champion: I hope this is the case this time again. 😃

[whitehatseo10]

Also for me Fiverr is the only source of income, but I tend to believe that’s the end, because my sales dramatically dropped and Fiverr 3.0 will force me to offer SEO work on other websites to compensate my income (also, I believe that it would be too bad because I have many returning customers/buyers). Sincerly, I don’t know how many of you are so naive to hope that all will come back to normal (like in Fiverr 2.0), and you’re invoking argues like index, cleared cache, rankings, etc, just for hoping you’ll get your lost rank.



Just remember… first months of Fiverr 2.0 were a devastating update for sales of many Level 2 and Top Rated sellers. I don’t think now it will be too different…

[s_sayan]

Reply to @whitehatseo10:



Naive? Maybe. But yes, I still have faith. You know why? Because I remember the transition to Fiverr 2.0. I remember it very well. It was a similar issue and I was desperate. But guess what! Things got better. It was not instantly, it took days to go back to normal, but I ended getting wayyy more orders than in v1.



Also, it has only been less than a day since Fiverr 3.0 launched, so things can change a lot in the next few days. I was getting new customers as usual until yesterday (Sunday), so why not give Fiverr more time to properly make the transition? 🙂



Anyway, I get more orders from returning customers than from new customers. That’s the key to sucess here on Fiverr and in many business models.



Around 70% of the orders I get are from returning customers. One can not rely only in new customers because Fiverr is not that big. I mean, there are many buyers, but how many are looking for our services? Certainly not all of them. So even if we are at the top of our category, we can not rely only in new customers.



That being said, if old gigs don’t go back to normal and orders become an issue to get, then let’s create new gigs. If Fiverr is favoring new gigs, then I will create new gigs! I know those new gigs won’t have my hard earned thousands of reviews, but at least I will be getting orders. I will do whatever it takes! That’s the attitude mate. 🙂



All in all, I think it is too early to give up. It’s even too early to judge the new Fiverr 3.0. Let’s give it time. Time will tell, and if things go wrong, then we do what we have to do. 😉



Oh, and by the way, check the thread I started when Fiverr 2.0 was launching. You will see why I have faith. 🙂



http://forum.fiverr.com/discussion/10957/frustrated-with-new-v2-search-engine

---

[themasterminds]

Reply to @s_sayan: Its happened first time with me, I hope things gets better now, I am not big seller but fiverr drops all my gigs, now I am not anywhere in search results … Is there any way to get answer from Fiverr team? If they are really updating system, they should inform us, I am worried what will happened next …

[seo_champion]

Reply to @whitehatseo10:



You were one of the Fiverr Sellers who complains about the past 2.0 update, remember? Fiverr brought your rankings back… and now you complain again because of the new update.



My advice to you is to have patience my friend and be flexible. Remember that almost all of us are affected. In any case that we don’t get our rankings back, then let’s move on and create new gigs again 🙂 Fiverr 2.0 gave nice opportunity to new sellers as their gigs get listed within the Fiverr’s search algo within a matter of days which gave them opportunity to show their best on what they do. Proof…? I am the product of Fiverr 2.0!

[edwardsands]

For days now I have gotten any order and it’s frustrating. Now we have 3.0 from fverr. I just hope more orders will come.

[seo_champion]

Fiverr 2.0 was a big break for most sellers (including me), and now the 3.0 😃 so excited to see new opportunities this update will bring to all of us $-)

[whitehatseo10]

Hey you, the two guys, I’m not sure that trying to kiss the ass of people behind Fiverr 3.0 and atacking me will guarantee you better positions in Fiverr searching algorithms. Stop having an obey atitude like people from (ex)communist countries, and let the right to speak freely.



@seo_champion in Fiverr 2.0, I was complaining about spammers that are TRS (many of them), who keep getting sales against Fiverr ToS (Fiverr don’t tolerate spam and black hat techniques - in theory, but in practice… they are TRS and get the most sales).

[seo_champion]

Reply to @whitehatseo10:



LOL! your so funny 🙂 Funny in a way that you also have a point, but to make it clear my friend, we are hoping for the best and not for the worse. We are all entrepreneurs here and entrepreneurs help each other. It’s not about you, me, or him, it’s all about us making it big on Fiverr 🙂 You earned your spot due to hard work and Fiverr will never let you down. Lets just give Fiverr some time, ok 🙂

[whitehatseo10]

After 1 year and a few months I can say that Fiverr searching algorithms are getting a major update at 2 - 3 months. At these periods I made hard tests to check what can bring my gig in TOP 3 (sometimes was the keywords, or title, or description, or the time response, or the promotion on premium high pr websites, or traffic, or etc). But never the quality of work or factors like “returning buyers”, or buyers from the internet.



Also, on many SEO forums I meet a big problem: the most people don’t want to hear about Fiverr SEO services (they are saying here are thousands of spammers that destroyed many websites)…

[s_sayan]

Reply to @whitehatseo10:

whitehatseo10 said: Hey you, the two guys, I'm not sure that trying to kiss the ass of people behind Fiverr 3.0 and atacking me will guarantee you better positions in Fiverr searching algorithms. Stop having an obey atitude like people from (ex)communist countries, and let the right to speak freely.

Dude, you are so wrong in all those statements that I don't even know where to begin.

First of all, I am not attacking you. I'm being positive, but you sounded like you are about to give up working on Fiverr, so I said a few words on what I would do if things get worse for me. A few suggestions to move on (worst case scenario). I even used a few smiley faces to avoid confusion. :D

Second, I ain't kissing nobody's ass. I even doubt the guys behind Fiverr 3.0 are reading this thread. Did you actually check the link to the thread I created back when Fiverr 2.0 was launched? If so, you would have seen that I used pretty hard words against the Fiverr team at that time. Is that called "kissing ass"?

Just because we have faith, doesn't mean we are kissing ass. We are being positive. We are trying to keep the good vibe around this forum.

Also, Fiverr 3.0 has been around for only 24 hours or so. Last year when the transition from Fiverr v1 To Fiverr 2.0 was taking place, I was acting pretty much like you are now. But I'm not gonna make the same mistake and start trashing Fiverr. This is a major update. These things need time. We have to be patient and give Fiverr some time. If everything goes wrong after a considerable amount of time, then we move on (create new gigs, promote more and whatever it takes).

Jeez, it's only 24 hours! Anything can happen in the next few days. Why do I have more confidence this time? Because I was there last year. Seriously last year I had a few days of no sales at all when that happened, and then the gigs started to get in place and finally sales skyrocketed. This is from my own experience.

Check that thread and you will see what I am talking about. Some of the guys that posted in that thread are now TRS. That's how good things got after that. ;)

Is being optimistic about a situation in the place that we use everyday to get money, now called "kissing ass"? I don't think so. I wasn't even thinking about that, mate.

Oh, and by the way, this was a friendly post (just in case). Just clarifying the thing about the "ass", because I don't see any ass. Where are the asses to kiss? I don't see them. Lol

We are all in the same boat mate. :)

[seo_champion]

Reply to @whitehatseo10:



Remember, Fiverr already has 3 Million+ gigs that needs to be re-indexed, where in 2.0 it has 2 Million+, so expect longer days in today’s update.



All websites has it’s PROs and CONs, even Facebook and Google has it. Take note mate, we sellers are the backbone of Fiverr. If it weren’t for us sellers, Fiverr will be nothing. That is why Fiverr is constantly making new updates to give buyers fast and more simple access on the gigs they need and more and greater opportunity for US ‘sellers’.

[whitehatseo10]

Now it’s August 14th and no changes was made. The bugs in searching still exists and it seems that my best sold gig is compromised. The “quality” of work is a term that should be deleted from Fiverr ToS or other Customer Support replies.

[seo_champion]

Yes, I notice that too. But we can’t do anything but wait. In 2.0, first 3 weeks were a total mess but on the 4th week, it was heaven 🙂

1. Power Sellers got back their rankings (including you whitehatseo10, s_sayan…) just to name a few.
   
2. New Sellers has better exposure and immediate first sale.
   
   
   
   I know for sure Fiverr has something good to offer for both Sellers and Buyers in today’s 3.0 😃

[whitehatseo10]

By the way, when was launched Fiverr 2.0 I was a noob with just 3-4 months experience, and less than 100 sales per total. My only strong point was the high availability (1h response time).

[darkq22]

Gals/Guys,



In every environment that has to deal with a “query input - search - show results” like model, there is an algorithm.



Let’s take Google’s example. Google always has disclosed (to some extent), for each update, why they did that update, what effects will have the update, what to webmasters should do to avoid penalties, etc.



Webmasters knowing these things abused the system, basically trying to manipulate the natural search algo.



I don’t want to think what would happen if Fiverr would adopt the same tactic. I think that all the gigs would be full of non-sense keywords, spam and what not.



What I noticed that works well on Fiverr is:

1. Provide quality services - you’ll have a lot more returning customers.
   
   
2. Be prompt and respond as quickly as possible to any question a buyer might have (it is not unusual to work 2-3 people on a gig).
   
   
   
3. Keep the buyer updated of what you are doing, especially if you have a high delivery time.
   
   
   
4. Get as many 5 star feedbacks as possible. One star represents 20% of that feedback. If you have a 4.5 star feedback… the overall feedback is 90%. Get back to point 1.
   
   
   
5. Avoid order cancellations. (I think this affects rankings as well)
   
   
   
6. Avoid late deliveries.
   
   
   
7. Present your buyers the benefits of your extras (The higher the average sale is, the better)
   
   
   
8. Offer any kind of help if needed (the buyer will just love you).
   
   
   
9. Sleep 4 hours per night (kidding, but those having 20-30 deliveries/day know what I mean)
   
   
   
   So, we should really wait to see what happens because opening 10,000 threads to debate the same problem, it’s not going to solve the situation many of you are facing.
   
   
   
   On Fiverr, if you love what you do, the outcome will be positive.

[s_sayan]

Reply to @darkq22:



If this is not a bug or reindexing thing, then your points do not apply to all the sellers. In theory and in a perfect world, that would make sense. However, here on Fiverr most of those things are now being ignored by the new search engine.



Talk about returning customers. I have a lot of returning customers. Actually, right now they are my main source of income. One of them have ordered around 700 gigs from me. Just one buyer! I have many more returning customers as well. But that doesn’t stop the new search engine. My gigs are nowehere to be found.



I respond as soon as I can. I don’t have an 1hr response time, but 5hr response time is not the worst. What do I get? My gigs are nowhere to be found and sellers with a higher response time are above me.



Everyday I check all the orders I get. Then I proceed to message the buyers with a canned message. If I see something not normal, then I send a proper custom message.



I have a couple of 1 star ratings or thumbs down, yes (9), but I also have thousands of 5 stars and legacy thumbs up. I used to have zero negatives for a long time, but when you get so many orders, it’s almost impossible not to get a few negatives here and there. All my gigs were selling well, so that multiplies the odds of getting negatives. Sellers with more negative reviews or 1 star ratings are above me, not to mention that sellers with only 1 or few reviews are above me as well.



Talk about order cancellations. I think I am one of the SEO sellers with the lowest cancellation ratio: 1%.



Out of 7,200+ orders completed, only 1% have been cancelled. Again, sellers with a higher cancellation ratio are above me.



By the way, I have never delivered an order late. Never!



So, while your points make sense and seem to be helpful, the truth is Fiverr 3.0 is not rewarding those things right now. The gigs in the High Rating tab seem to be randomly placed. I think you are one of the lucky ones.



This might be a bug, this might be a reindexing thing, or this might be the definitive order, but either way, this is happening and some of the placements don’t make any sense at all.



Maybe those things used to work well, but not anymore. Luck is what is working right now. That or being a TRS.



By the way, those are useful tips. 🙂

[work_in]

One very important thing in common is that almost 99% of my Fiverr fellows(including myself) posted in this thread are Level 2 sellers.

[darkq22]

Yup. Getting TRS was way easier some time ago. Now it’s close to impossible.



And I also think that Fiverr gives too much weight on a TRS’s gig. Ok, I understand, someone is TRS… but that doesn’t mean that every gig that seller has has to be ranked #1.



I could give hundreds of examples of lvl 2 sellers offering way better services that the same niche TRS.



I don’t know… maybe you need to be from United States or something… it’s totally unexplainable how people stealing the same gig you have, few months old, way less reviews, more negative review… are TRS. And there are a lot of lvl 2 sellers with thousands of positive reviews. And you know what they do? They post on forums. 🙂

[whitehatseo10]

Reply to @darkq22:

Also, many TRS that are offering SEO services are spammers, and many of them are offering ilegal services, like Facebook likes (via bots - if they are caught by Facebook with help of FBI, then they are risking to pay hundreds of thousands of dollars as damages made to Facebook or to other social networks, like Twitter, Instagram, Soundcloud, etc).



Fiverr says that illegal activities are not supported but many TRS are selling Facebook Likes, Twitter followers, retweets & favorites, Instagram followers, etc.

[whitehatseo10]

Reply to @kjblynx:

1. SEO (White Hat SEO) is legal, but black hat SEO (aka SPAMMING in most cases) is illegal.
   
   
2. For example selling hundreds or thousands of Facebook likes, YouTube views/likes/comments/subscribers, Twitter Followers/Retweets/Favorites, Instagram Followers/Likes, Pinterest Pins/Repins/Likes is illegal (on Fiverr and in the all world), because this services envolve hundreds or thousands of fake profiles (bots), that create performance/financial/brand/etc damages to these popular social websites.
   
   
   
   Where to find TRS that are selling illegal services? Hmm, just start doing a few searches with words like “Facebook likes”, “YouTube views”, “Instagram likes”, then sellect the “Top Rated Seller” option.
   
   Let’s give you a little help with a searching for “likes” (then you check some gigs to verify the illegal gigs of some TRS): http://www.fiverr.com/search/gigs?utf8=✓&search_in=everywhere&query=likes&x=0&y=0&layout=auto&filter=rating&ref=seller_level%3Atop_rated_seller&page=1
   

[welzap]

@s_sayan

Its been almost 25 days now after the new fiverr came out. I would like know whether you see any increase in sales so far or not???