gigs promotions are all dead and there is no clarity from cs

[kholed_f]

did anyone experience something like me, suddenly the promot on all gigs died, and when I asked CS I didn't get an answer to what happened.

[simplyjam]

I did. My promotable gigs now show as "unqualified." About 30 days after that, my gigs all disappeared from search as well. I went from 40 orders a month, nearly all 5 star reviews to 0 impressions and no orders, no briefs. According to this forum, this means we received a negative private review and it may take 2-3 months for our accounts to recover. 

[kholed_f]

3 hours ago, simplyjam said:

I did. My promotable gigs now show as "unqualified." About 30 days after that, my gigs all disappeared from search as well. I went from 40 orders a month, nearly all 5 star reviews to 0 impressions and no orders, no briefs. According to this forum, this means we received a negative private review and it may take 2-3 months for our accounts to recover. 

thanks for your answer, did your gigs promotion come back after 2-3 months?

[simplyjam]

After 1 month, I was able to promote my gigs again, however, all impressions across all gigs are still at 0 for the last two weeks and my gigs are no longer showing up in search. 

[paschalisblack]

On 2/3/2024 at 8:49 AM, kholed_f said:

did anyone experience something like me, suddenly the promot on all gigs died, and when I asked CS I didn't get an answer to what happened.

exact same situation here today but not only that. My gigs are not showing anywhere on search results even thought they are eligible for promoted gig feature. Does it make any sense??

[kholed_f]

I have good news, my promotion is back to normal today, 

[paschalisblack]

4 hours ago, kholed_f said:

I have good news, my promotion is back to normal today, 

mine isn't. All metrics are stil on zero since yesterday. Did you get a reply from customer support? What did they say?

[eclixo]

New Fear Unlocked!  because promoted gig  is the only way to ger orders nowadays 🙂