Jump to content

Got negative ratings cuz buyer didn't reply ;(


Recommended Posts

Guest celticmoon

That negative review looks like the automatic response when an order goes very late and ends up being cancelled, so the buyer probably doesn’t even realize the review is there. It sounds like he might be giving you a second chance to deliver the order by ordering again, and if that’s the case I recommend you do a great job and turn this into a happy customer.

Did you make multiple attempts to reach this buyer, including “nudging” him? Keep in mind that for some reason some Fiverr emails forwarded to members’ regular email accounts sometimes get lost. Maybe this buyer wondered why he never heard from YOU.

As to the thumb rating: this buyer maybe is among the last members to be converted to the stars rating system, which may be because he’s a very infrequent visitor to the site.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...