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Cancel a order


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There’s no need to contact Customer Service unless there’s more of an issue than simple cancellation.

As long as the funds from the order haven’t cleared yet (i.e., it’s been less than 14 days since order completion), simply go to the order page, click on Resolution Center at the top of the page, and request a cancellation of the order. This will initiate a cancellation request for the buyer to either accept or decline, and the order will automatically be canceled after 2 days if the buyer does not respond.

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