[HELP] Attempt to hack while adding a payment method to Fiverr

[asma_shakeel1]

I am a new seller on Fiverr. I completed some orders and tried to attach a payment method to get the revenue out for the very first time.

They asked for the verification code through SMS or call. I selected SMS and didn't get any code. I asked them to resend the code and got the code. I selected payoneer as my option and an email was sent to me from Fiverr. The mail contained a link whenever I followed the link, Chrome said that the connection was insecure and asked me whether I wanted to continue or not. I tapped to continue and the Fiverr page opened with the banner saying that the action couldn't be authenticated. I couldn't ask for any further verification messages as the limit was reached

I again tried the whole process the next day. I asked for the verification code through SMS and didn't get any code this time. I asked for code through call and received a call through a Pakistani local number (I am also from Pakistan) and then received messages through another local number. I stopped the process then and there.

Again third day, I tried to get the verification code through the call and got the call from some international number. Couldn't use that code as the window got reloaded. I again asked for a code through SMS and got a code from a Pakistani local number(which seems suspicious to me).

I tried to change the password to my Fiverr account but again didn't get any verification code to continue.

What should I do now? Any help would mean a lot. Thank you for reading this far.

[HELP]

[Lena]

I am a new seller on Fiverr. I completed some orders and tried to attach a payment method to get the revenue out for the very first time.

They asked for the verification code through SMS or call. I selected SMS and didn't get any code. I asked them to resend the code and got the code. I selected payoneer as my option and an email was sent to me from Fiverr. The mail contained a link whenever I followed the link, Chrome said that the connection was insecure and asked me whether I wanted to continue or not. I tapped to continue and the Fiverr page opened with the banner saying that the action couldn't be authenticated. I couldn't ask for any further verification messages as the limit was reached

I again tried the whole process the next day. I asked for the verification code through SMS and didn't get any code this time. I asked for code through call and received a call through a Pakistani local number (I am also from Pakistan) and then received messages through another local number. I stopped the process then and there.

Again third day, I tried to get the verification code through the call and got the call from some international number. Couldn't use that code as the window got reloaded. I again asked for a code through SMS and got a code from a Pakistani local number(which seems suspicious to me).

I tried to change the password to my Fiverr account but again didn't get any verification code to continue.

What should I do now? Any help would mean a lot. Thank you for reading this far.

[HELP]

Hello @asma_shakeel1 

We have opened a ticket regarding your issue. Please be patient and wait for the email from our Customer Support. 

If you have any additional questions, please feel free to send me a message. 

Thanks.