Good evening everyone. I recently created a new account on Fiverr and purchased a service directly. My bank sent me a message to tell me that I was charged but I don't see the purchase order in my Fiverr account. I have already written to customer service at support@fiverr.com but no response since one day. I do not know what to do. Can somebody help me please? How many time should I wait to have an answer from them?
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pius_10
Good evening everyone. I recently created a new account on Fiverr and purchased a service directly. My bank sent me a message to tell me that I was charged but I don't see the purchase order in my Fiverr account. I have already written to customer service at support@fiverr.com but no response since one day. I do not know what to do. Can somebody help me please? How many time should I wait to have an answer from them?
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