Running into issues on Fiverr? Use this board to troubleshoot and share issues with the community

Support & Troubleshooting

Didn't have an order through Dec so not sure when this came into effect till yesterday. 

For those who don't know (sellers only etc), to approve an order it now asks for feedback first and has been changed and will waste your time/those of us in IT will feel like you're being babied by incredibly dumb UI decisions. Before, the 1-2 pages of quick click, click, type review has now been replaced with 3 pages that have hidden fields that don't show up until you select the emoji's. And you cannot continue until you fill them out and click next. 

Having 2 pages first of the same thing and only getting the 'next' button after selecting everything is just dumb time wasting design. It takes 3 pages just to approve an order and skip the aggravating 'customary' tip screen. It might seem trivial to some, but those of us who get multiple orders a month, it seriously makes you not want to leave feedback at all now and leave it to auto complete if you didn't care about your freelancer because you have so many to go through like a chore. 

I've also found out that now if a buyer chooses anything else but the best option for if you felt the order was 'value for money', it lowers the feedback rating for the seller. What begs the question is, 

why the heck does it punish a seller for an agreed upon price in the first place?

 How does 4.7 stars help me in my decision in choosing a seller as quality/trustworthiness etc are what you'd expect the stars to be about. 

The new 3 pages of feedback just to approve a delivery is absurd and so is 'value for money' lowering a review score.

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.