Running into issues on Fiverr? Use this board to troubleshoot and share issues with the community

Support & Troubleshooting

In terms of orders, December was the slowest month I’ve had on Fiverr ever. 

Then, unfortunately, I had a cancellation. I’ve had very few cancellations, but this one came at the worst possible time. 

My work has picked up loads — in fact January is now looking to be one of my best months ever. 

However, this has flagged up a weird issue. Due to my low number of orders and the one cancellation, I have been fighting to keep my completed orders above 90% and avoid a level demotion. 

However a lot of the orders I have right now are milestones orders. I completed several milestones and then realised these don’t have any bearing on the order completion metric. 

This seems very strange. I am completing work, getting paid and getting fiverr paid but it doesn’t contribute to the levels system. 

In a way, this incentivises prioritising non-milestone orders. 

It would seem to make sense that the “completed orders” metric should really be completed orders/milestones. If not, someone could be completing hundreds or thousands of dollars worth of work and still get demoted for not completing orders. 

Milestones should count towards completed orders

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.