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Set Up Issues


simontertius

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Hi All - I'm just doing the package pricing part of the set up It asks for number of articles you offer. It works for standard and premium but I can't enter anything for Basic. It says: the value for this add on should be 1. Any ideas what the problem is? I am working on Chrome .... cheers

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4 hours ago, simontertius said:

Hi All - I'm just doing the package pricing part of the set up It asks for number of articles you offer. It works for standard and premium but I can't enter anything for Basic. It says: the value for this add on should be 1. Any ideas what the problem is? I am working on Chrome .... cheers

Can you please provide me a screenshot of the problem that you're facing?

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21 hours ago, simontertius said:

Here you go:thanks for your help - 

image.png

Okay, now I clearly understand what your problem is. Sometimes Fiverr disables some feature options from the basic package because Fiverr observes that buyers don't like to purchase some features from the basic package. That's the reason Fiverr disables some feature options in the basic package.

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