Fraudulent Credit Charges

[jochenmahadevan]

Hello. Yesterday, FiverrEU charged my credit card with >2.500USD, although I have never used your service or even had a profile with you. Police is involved and my credit card company will dispute the charges. Whom can I reach out to within your organization to look into this asap. Thank you.

[sripra9007]

Hi, you may want to write to Fiverr Customer Support with the relevant details : 

support@fiverr.com

They should be able to guide/assist you appropriately.

Edited December 25, 2023 by sripra9007

[donnovan86]

It sounds fishy because as far as I know, Fiverr doesn't have any EU subsidiary. So it might be a scam site posing as Fiverr. Ideally, you want to do a chargeback if possible. Fiverr support might also help, but they could say it's not Fiverr who charged you, which might very well be the case.