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Hi, a client generated an order based on the plans that I offer, we had talked about previously and he did not follow the conditions of the offer that I had told him. 

I have explained to him that it was not what was agreed upon, and above all that I cannot deliver it now as he had told him, that I can until January 15, and he literally omits the issue. 

He sends him cancellation proposals and he declines them, he tells me that I "accepted" the offer and now I want to leave with the money, he calls me a scammer, he doesn't even know how Fiverr works. 

I feel harassed, I don't know what to do, the delivery deadline has already passed and I'm late, it's going to affect my profile.

I have sent him more than 7 cancellation proposals explaining them in detail and he declines them, as well as the extension of the delivery time. 

I opened a Fiverr ticket and they have not responded for more than 48 hours.
 What I can do? I'm desperate, it's a very uncomfortable situation.

The Client declines all cancellation requests and Fiverr support does not respond to me. What I can do?

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