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I have been tricked


robertodiana

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A month after receiving the material and scoring the order as complete, the buyer canceled the order.

What can I do now?

The buyer has deleted his account and I have no possibility to contact him.

That makes me feel unsafe on fiverr …

I have write now to the customer support

Waiting for a friendly response

Best

Roberto

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First off, if the order is cancelled, all you made is technically still your property. Check the internet if you material is used, if so, communicate with them that they are using your material without paying for it, and they should either pay or remove it.



Likely what happened is that they filed a paypal dispute, and this got their accounts removed from Fiverr. It’s a tragedy, and happens now and then - customer support will likely be of only limited help.



All you can do is wait, and hope it doesn’t happen again.

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