Incorrect search results - reduced visibility for black sellers

[abenz123]

I'm a black british female voice over artiste from London, UK.

I've noticed a drop in my impressions this year and I couldn't help but notice that when you type in "black british female voice over" into the search bar, the results are overwhelmingly white british female artists which is the incorrect search result. This is impacting not only myself but other black british female artists, and I really need to understand how this can be looked into by Fiverr.

[melanielm]

I'm not from Fiverr, of course, but I would guess it works much like search engines. Fiverr probably displays things that get as close as possible (without the word 'black') If you search for the whole phrase in quotes (exact match), you get more accurate results. This has nothing to do with ethnicity. It has to do with how search engines work.

For example, searching for finance industry blog post writing with and without quotation marks gives different results... the latter more specific to finance.