craigydavi Posted August 7, 2014 Share Posted August 7, 2014 Hi everyone,I was wondering how long it usually takes for a video to process when uploading to a new gig?I uploaded my first gig over 12 hours ago and it’s still processing! It was an .mp4, 24MB, 12 seconds, 25FPS, and 1920x1080 HD quality but I didn’t think it would take this long…Does it usually take this long for everyone…or is it just me? Should I upload it to a different size/format? Link to comment Share on other sites More sharing options...
c171zen Posted August 7, 2014 Share Posted August 7, 2014 Hi,Try this:Go to edit your gig and on the video section where it says processing video click on it. This worked for me, as I had the same problem and this fixed it. 🙂 Link to comment Share on other sites More sharing options...
craigydavi Posted August 7, 2014 Author Share Posted August 7, 2014 c171zen said: Hi, Try this: Go to edit your gig and on the video section where it says processing video click on it. This worked for me, as I had the same problem and this fixed it. I tried that and it didn't work... It's odd because when I preview the video on the edit screen it looks completely fine, I don't know why it needs more time to process... Link to comment Share on other sites More sharing options...
craigydavi Posted August 7, 2014 Author Share Posted August 7, 2014 Found the problem, turns out I have to put “exclusive to fiverr” somewhere in the video 😦 Link to comment Share on other sites More sharing options...
bigmack Posted August 7, 2016 Share Posted August 7, 2016 Make sure you Gig is “Active” and not “Paused”. You have to make your gig go live before the support team will review your video. Link to comment Share on other sites More sharing options...
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