There's an issue with your Fiverr account

[magafernandez]

Our rating and Seller leveling system are a fundamental part in building and maintaining a trusted marketplace. Your account has been flagged for purchasing or selling with the intent to falsely increase ratings and/or levels. This goes against our community ideals. For more information, please review our Terms of Service.

 

I have received this notification twice
 and the support staff has been unable to explain to me why, 
I am sick to receive this notification when they tell me that they will restrict my account, 
my account has not violated any rules of the platform,
 I have been here for 7 years with little reach but honestly earning little so
 can someone tell me why I am receiving this notification?