Jump to content

Recommended Posts

Posted
30 minutes ago, oymusafir said:

Never use the delivery button twice in your entire life, no matter what. Just never.

What if any buyer requests for modifications (by clicking on Modification Request option), then what are you gonna do? Are you gonna use Delivery Button for it or not? 🙄

  • Like 7
  • Up 2
Posted
15 minutes ago, smartdezigns said:

What if any buyer requests for modifications (by clicking on Modification Request option), then what are you gonna do? Are you gonna use Delivery Button for it or not? 🙄

If fiverr show Deliver Now after his Request then you can use otherwise don't use deliver again option ever. Just upload the file without using that button. 

  • Like 5
  • Confused 1
Posted
25 minutes ago, oymusafir said:

If fiverr show Deliver Now after his Request then you can use otherwise don't use deliver again option ever. Just upload the file without using that button. 

Did you misuse the Delivery Button? That's why you are saying this?

  • Like 4
  • Sad 1
  • Up 1
Posted
15 minutes ago, sunboatrecords said:

I suspect that you received a warning for misusing the delivery button.

About two days ago, I received a scam order. The person received their work and canceled the order without providing any clarification. I initially declined the cancellation request and contacted Fiverr support. They were supportive until the buyer requested to cancel twice. I declined those requests as well and mistakenly used the button to resend my delivery report and video as evidence. Unfortunately, due to this mistake, Fiverr support canceled the order and issued a warning. Upon further discussion with Fiverr support, they informed me that everything was fine until I made that mistake. They emphasized the importance of using the delivery button only once and treating it as the final delivery. If an order hasn't been completed, it's better to extend the delivery time rather than sending the delivery again. Sending it again is considered a serious violation of their guidelines. While they cannot remove the negative impact of that cancellation, they assured me that it would be automatically removed after 60 days. They advised me to be cautious and not make the same mistake again.

  • Like 5
  • Up 1
Posted
2 minutes ago, smartdezigns said:

Did you misuse the Delivery Button?

Using Delivery button twice is consider as misuse of Button that's why I'm saying never use deliver again button. 

  • Like 5
Posted
29 minutes ago, oymusafir said:

About two days ago, I received a scam order. The person received their work and canceled the order without providing any clarification. I initially declined the cancellation request and contacted Fiverr support. They were supportive until the buyer requested to cancel twice. I declined those requests as well and mistakenly used the button to resend my delivery report and video as evidence. Unfortunately, due to this mistake, Fiverr support canceled the order and issued a warning. Upon further discussion with Fiverr support, they informed me that everything was fine until I made that mistake. They emphasized the importance of using the delivery button only once and treating it as the final delivery. If an order hasn't been completed, it's better to extend the delivery time rather than sending the delivery again. Sending it again is considered a serious violation of their guidelines. While they cannot remove the negative impact of that cancellation, they assured me that it would be automatically removed after 60 days. They advised me to be cautious and not make the same mistake again.

Well you were at fault actually. If you had already delivered the work then why did you use the delivery button again unless buyer asks for modification.. it was not a mistake. It was intentional as you wanted to show them the evidences. 

Definitely your account will be affected because of order cancellation but warning will remain permanent in Fiverr's system. Anyhow, be careful next time!

  • Like 7
  • Up 1
  • Thanks 1
Posted
11 minutes ago, smartdezigns said:

warning will remain permanent in Fiverr's system

That's why I'm sharing this—I received a warning without prior knowledge, and I hope others can learn from my experience.

  • Like 4
  • 1 month later...
Posted

Feeling relaxed, but I was informed by someone on this forum that as a levelled seller, I would have the capability to conduct a Zoom meeting through Fiverr within the inbox, separate from the order page. I was thrilled about the opportunity to have a video call before a client places an order. However, I'm completely disappointed as I haven't seen any option in my inbox yet.

  • Like 41
  • Congrats! 7

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...