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Buyer Cancelled my order



I got an order from a buyer. I did all the requirements that were asked. After completing the requirements of the order. He went to customer support and cancelled the order. Customer Support canceled the order without consenting me. What can I do to recover the payment?

Edited by arbazqureshi23
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Contact the buyer directly OR

Contact the customer support team of the platform where you sold the item. Explain the situation to customer support and ask them to help you recover your payment. Customer support may be able to contact the buyer on your behalf or help you to file a dispute


Here are some  tips for recovering payment from a buyer who has canceled an order without your consent:

  1. Be prompt and professional in your communications with the buyer and customer support.
  2. Keep detailed records of all communications and transactions.
  3. Gather any evidence that you have completed the requirements of the order, such as screenshots, emails, and tracking numbers.
  4. Be prepared to file a chargeback or take legal action if necessary.
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