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Someone hacked my account and withdrawal all my payments.

arshia1922

By arshia1922
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smartdezigns Grand Master

smartdezigns

Posted
Posted
1 hour ago, arshia1922 said:

I requested to fiverr customer support for my payments recovery and they disabled my account temporarily. I am a level 2 seller on Fiverr. At this time my account is temporarily disabled can anybody help me how can i get my account back?

You must have received an email from Fiverr about your account status. There must be something mentioned about payment like you can withdraw it after 90 days? Is that so? 

Secondly, when was your account disabled?

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vickieito Grand Master

vickieito

Posted
Posted (edited)
On 10/24/2023 at 11:04 PM, arshia1922 said:

I requested to fiverr customer support for my payments recovery and they disabled my account temporarily. I am a level 2 seller on Fiverr. At this time my account is temporarily disabled can anybody help me how can i get my account back?

It looks like you already got your account back! 😊

It's standard protocol for Fiverr to temporarily disable an account that has been compromised (i.e., when it's been hacked into or there's another security breach). It usually takes a week or so for the user and Fiverr to perform all security measures to prevent the account from being further compromised.

Edited by vickieito
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hrsumon96 Apprentice

hrsumon96

Posted
Posted
On 10/25/2023 at 3:04 PM, arshia1922 said:

I requested to fiverr customer support for my payments recovery and they disabled my account temporarily. I am a level 2 seller on Fiverr. At this time my account is temporarily disabled can anybody help me how can i get my account back?

Please Contact Fiverr Support team. Hope Fiverr Support team helps you!

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