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Cancellation of 5 months Old Order and Delivery accepted automatically
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Question: How to talk to a real person of Fiverr support center?
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Question
okaccountant
Dear Fiverr Expert Sellers
Edited by okaccountantI want guidances related to false accusation,
here is the story:
I have completed my order and properly delivered my work on time
as buyer didn;t responded to my delivery, order is automatically accepted and marked as completed.
after that buyer were asking me more which was not included in initial agreement.
I told her i will charge for it and it is not included.
she ask customer support to cancel all the orders
and customer support cancelled all the orders with out giving me any opportunity.
when i ask customer support and the decision is wronge and its a false accusations by the buyer.
customer support told me the decision is irreversible and the amount is refunded.
I feel very disappointed and discouragement on this act.
I want expert guidance.
1 answer to this question
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