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I completed a very labor intensive translation where I went above and beyond what the client and I agreed on. I completed the gig and the revision on time. I see the amount listed under my October "Completed" dollar amount, but the amount never listed and hasn't listed as waiting to be cleared and within the gig it says Congratulations..... You earned $0. 

What's going on? Is this a bug? Did the client somehow refuse to pay? 

Part of the project was SRT formatting for captions on a video. The client had already uploaded the SRT format (they sent me a screenshot) and was using it in their software before they accepted it as complete so I know they're using my translation. 

Completed a $50 order and it says Congratulations... And that I earned $0

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