Negative feedback

[jessicacrawfor]

This seller left me negative feedback, and I’ve asked her to remove the negative feedback and I will send her an additional gig for free. So, she said she will try to remove the negative feedback, but she doesn’t know how to remove it.



Is there a way that I can send her a “Negative feedback cancellation request?” and all she needs to do is to click accept. If there’s no way to do that, then can someone please guide me, so I can explain to her how to cancel it.

[thepromogirl]

No, she will have to replace it herself or she can contact Customer Service (by submitting a support ticket) and request they change it for her.



However, she can replace it by going to the order and down to her feedback. In the bottom right corner on the feedback box will be a “remove/replace” option. This will remove her feedback and replace it with what she’d like.



Hope that helps! 🙂