reactivation of old account

[zanabbusiness]

hello,

I want to access my old account on fiverr but there is problem in logging in my account, when I add email ID of that account there is no reply from fiverr team .

 

[michmikaia]

10 minutes ago, zanabbusiness said:

hello,

I want to access my old account on fiverr but there is problem in logging in my account, when I add email ID of that account there is no reply from fiverr team .

 

What happened to that old account? I think, there is no need of fiverr team to sign in Fiverr. You just put your email and password.

Can you explain?

 

[Lena]

Hi @zanabbusiness

I tried, but I couldn't find your ticket. Please know that if you need help from our CS you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. Our CS will be more than happy to help you. 

 

[monwarul546]

 

When I add the email ID of that account, the Fiverr team does not respond. I need to access my old account on Fiverr, but am I having trouble logging in.