Order Cancel

[uzzol_rafat]

After the buyer gave me an order, the buyer's account was destroyed. And my order is canceled. And mine is showing 80% here. And my question is, what will be the effect on my account now? please help me

[bokhanevgeniy]

Hello there! If your order was canceled and it was not your fault, you can try to contact the Fiverr Support team and ask them to update your cancellation rate. They will review your order, and all order history, and after that, they can update your cancellation rate, without negative affection. Hope this will help.