ID VERIFICATION ISSUE

[rifatulraj]

Hi, I got notification to verify my ID. I took the picture of my ID card and selfie as they said... it's been 3 days I didn't get verified
When I click the "verify now" now button the page loads that says "Photos sent successfully we'll review your photos and let you know if we need something else"

I have contacted the customer support they are saying I haven't verified my ID verification...but when I try to verify it says I have sent photos and they are reviewing the photos.

Can anyone help me? what should I do?

[Lena]

Hello @rifatulraj

I have looked into your issue and I can see that it is being dealt with by the relevant team. Please be patient and they will contact you as soon as they have any new information.  

If you have any additional questions, you can always send me a message.  

 

[abcreatived]

I have same problem

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[aminul_design]

following