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my all gig not found in fiverr search result



I've been facing some issues for the past 3-4 Days. When I used fiverr search result option and search my gig is not showing anywhere and also not showing any page in online, offline, and Categories. I have 3 gig but same result showing in 3 gig and I have completed 30+ order in one gig last 30 days and I have got level 01 seller before some days ago. and also finished 3 in process order after this problem. still now I have not any order in my any gig. now a result my gig impression was broken-down and there are have no click and I didn't get any orders. Please expert tell me what should I do. I have already talked to Fiverr support but they said may be poor performance, Hope someone can help me.

also help can I purchase Fiverr Promote tolls.  

Thanks in advanced


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