Verification issues

[princeboris]

Hello everyone here. Am a new member on fiverr and am glad to meet and hopefully to know some of you. Please I have a pressing query for some days as per the verification process of my phone number. Each time I enter the verification code sent to my number and click submit, it keep saying "oops... you have not entered 4 digits. Below is the screen shot. Please check your input and try again". Please what can I do in such scenario? Anyone to help please!🙏

[dev_mh]

Troubleshooting solutions for phone verification

If you're having issues with the phone verification process, try to:

1. Make sure you are using a laptop/PC to verify your phone number.
   This process cannot be completed on a mobile device.
2. Clear your browser's cache and cookies. 
3. Use incognito mode or a different browser.
4. Contact Customer Support.
   
   The above is from Fiverr Help. You can find the full article right here.

[spaintranslator]

Contact CS if it is not working.

[princeboris]

Thank you all so much for this help, am grateful 🙏. Will definitely tag you back on this when it is done😊

[princeboris]

Hi dev_mh, Hi spaintranslator 👋. Thank you this was done successfully. Am grateful. 

[princeboris]

Can we be friends?

[graphicsbyariel]

Good evening guys, I'm unable to verify my fiverr account, and I don't have a laptop, is dere any other way i can do the verification?

Below is what I always get ,the "submit code" doesn't come out green for me to click

 

Edited 2 hours ago by graphicsbyariel