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Cannot find the option to offer stock media in an ongoing order.


bits168

Question

Hello. I have started an order with a client.

During the order, we realize we need music tracks too, which was not included in the custom offer. But I cannot find the option to offer the license. On the stock media section, it asks me to first offer the service as an extra. But in the 'Extras' section, I cannot find the stock media. 

Is it that the media cannot be offered without marking it in the original custom offer? Sorry if this was a basic question, but this is the first time I am using this feature.

Thank you!

Screenshot 2023-08-18 001216.png

Screenshot 2023-08-18 001050.png

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21 minutes ago, designer_luxury said:

Yes, absolutely.

So that means we cannot add a stock media in the order once the offer was accepted? It doesn't make a lot of sense to still have the stock media browser in the order page for such orders then.

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