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Account Downgraded from Seller Plus & orders gone to zero!

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Hi guys, hoping you can help me. My account was downgraded from the premium seller plus monthly subscription to the basic. As a result I am now also unable to run ads. Running ads saw me with about 10 to 14 orders in queue. Since Ive been demoted my gig has literally grinded to a halt. Reviews have all been 5 star too. Anyone can help me it would be appreciated. Thanks Gary

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