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Who can explain how does Repeat Business/Repeat Buyer score works?



Almost all the clients from my "Completed Orders" list, have this mark as repeat buyers. Some of them have placed orders with me more than once, some have added extras on their order and some have only completed 1 order with me. The repeat order score is low and I never got a "repeat business badge". And If I was to count the number of "Repeat Buyers" that I really have, it wouldn't add up to the score It actually shows in the Analytics!  

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