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If Buyer Place an order without requirements and discussion related to the Project?


usman9301

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Is there affect on seller's order completion rate if a buyer palce an order withouut requirements and details shared and request for cancellation?
The seller approaching the chat box and zoom but still not the buyer responding.
Please guide on this matter.

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12 hours ago, usman9301 said:

Is there affect on seller's order completion rate if a buyer palce an order withouut requirements and details shared and request for cancellation?

Orders canceled by the buyer before he or she submits the order requirements should not affect your order completion rate. Orders placed "by mistake" also shouldn't affect your order completion rate (but you may need help from customer service to adjust your order completion rate so it doesn't affect you).

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13 hours ago, usman9301 said:

Is there affect on seller's order completion rate if a buyer palce an order withouut requirements and details shared and request for cancellation?
The seller approaching the chat box and zoom but still not the buyer responding.
Please guide on this matter.

Try to cancel an order via Resolution Center (mutual cancellation), once the order gets cancelled and it really affects your stats, then contact Fiverr Support and explain the situation. They will adjust your stats after checking your case. I have done this twice and they really adjusted my stats as both orders were without requirements and buyers were unresponsive too.

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