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Support & Troubleshooting

I work with many buyers who will not respond to messages within the order chat but will respond in the main inbox. As a result, I find myself copying messages I've sent, into the main inbox. It's inelegant and a little annoying. 

I do want to keep order-related conversations with the rest of the order information and correspondence. Please make it so messages sent in the order chat will populate in the inbox also. Perhaps tag it as being related to an order and have a link to reply to that message, which takes them to the relevant spot in the order chat. 

Cross-populate content between Order chat and Inbox

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