Custom Order Issue

[ajoyfulgrace]

Hi I had someone request a custom order. I created one and sent and they are saying it won't go through and they are getting a note saying "Transit Error". Perhaps I have missed setting something up on my end, or do I need to withdraw the offer and just start again? Has anyone had experience with this and know what I can do to fix it?

[vickieito]

Hi @ajoyfulgrace, Glitches happen from time to time. If the buyer can't see/access your custom offer, just withdraw the offer and reissue a new one. 

It looks like for your issue, the errors were happening on the buyer's side. Hopefully things worked out for you!