dionisaras Posted July 22, 2014 Share Posted July 22, 2014 Hi guys, i’m really sorry asking this, but i am in a panic attack mode and looking throughout the forum and support pages but with no result whatsoever… could you please tell me how can i cancel an order made by a buyer ?Many thanks ! Link to comment Share on other sites More sharing options...
logo_design_ace Posted July 22, 2014 Share Posted July 22, 2014 Hello , go on the order page , you will find there an option RESOLUTION CENTER and there you can ask the mutual cancelation. Hope it helps. Link to comment Share on other sites More sharing options...
kissreviews Posted July 22, 2014 Share Posted July 22, 2014 Click the Resolution tab on the top of your order page (up near the order number). You can request a mutual cancellation there and refund your buyer. Link to comment Share on other sites More sharing options...
dionisaras Posted July 22, 2014 Author Share Posted July 22, 2014 thank you guys! does this have a negative impact in our stats ? - i mean the cancellation… Link to comment Share on other sites More sharing options...
logo_design_ace Posted July 22, 2014 Share Posted July 22, 2014 I the past that had a negative infuence but a while ago fiverr anounced that mutual cancelation wont affect us Link to comment Share on other sites More sharing options...
amolgigs Posted July 22, 2014 Share Posted July 22, 2014 Reply to @dionisaras: No , But if you have higher cancellation ratio it will appear on your gig page above your profile picture Link to comment Share on other sites More sharing options...
inventiveorigin Posted July 22, 2014 Share Posted July 22, 2014 logo_design_ace said: ogo_design_ace Provide the source please ^_^ Link to comment Share on other sites More sharing options...
dionisaras Posted July 22, 2014 Author Share Posted July 22, 2014 thanks a lot for the info! Link to comment Share on other sites More sharing options...
celticmoon Posted July 22, 2014 Share Posted July 22, 2014 Reply to @inventiveorigin: Follow the fiverr blog or Fiverr news announcements. Link to comment Share on other sites More sharing options...
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