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My gig Suddenly disappeared from search results and got unqualified for promotion!


irfan_khan90

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For the last two months, my gig doesn't appear in search results, and it remains unqualified for promotion. It's really frustrating for an active seller like me. I am a level 2 seller, and none of my orders have been canceled. My average selling rate is over 40, and I have repeat business of over 90. I contacted customer support, but I receive the same automated reply each time.

Can anyone figure out which quality metrics my gigs might be missing out on?

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4 hours ago, irfan_khan90 said:

For the last two months, my gig doesn't appear in search results, and it remains unqualified for promotion. It's really frustrating for an active seller like me. I am a level 2 seller, and none of my orders have been canceled. My average selling rate is over 40, and I have repeat business of over 90. I contacted customer support, but I receive the same automated reply each time.

Can anyone figure out which quality metrics my gigs might be missing out on?

Yes, Your quality metrics is effected, also private review also affected that's why this happen may be.

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11 hours ago, irfan_khan90 said:

Can anyone figure out which quality metrics my gigs might be missing out on?

Each buyer is sent two private surveys to complete after the order is completed. These surveys can affect your profile standing for 90 or more days. 

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