Sharing Email for website building Issue

[mohmadrahman]

customer bought the domain & hosting package now he need my email info in fiverr to invite me to build the WordPress web site ,how should i deal with that ??

[smashradio]

46 minutes ago, mohmadrahman said:

customer bought the domain & hosting package now he need my email info in fiverr to invite me to build the WordPress web site ,how should i deal with that ??

You can share personal information required to deliver the service on the order page. That means the buyer must have an active order with you first. 

Only share information that is absolutely necessary to complete the order, and remember that trying to circumvent the messaging or payment system on Fiverr is not allowed. 

[limon158041]

yes, you can share if it is relevant to your service. but only you can share after receiving the order. 

[proconsultn2035]

To add, Fiverr insists that you also mention this in your gig description and requirements. 

[proconsultn2035]

1 hour ago, smashradio said:

You can share personal information required to deliver the service on the order page. That means the buyer must have an active order with you first. 

Only share information that is absolutely necessary to complete the order, and remember that trying to circumvent the messaging or payment system on Fiverr is not allowed. 

For some accounting tasks, you may need to access the client's accounting software before you give a fair quote based on the requirements. 

You can ask them to give you the number of transactions but some may lie about it or not count well. So if they give you access after order, you may see something else. Now when you tell them to step up the quote, some may not take it funny. 

Also, you can login and realize it's not something you can do because you didn't do proper assessment before sending an offer. 

Some clients even ask for your details to add you before even placing the order. Because they want to aviod a tight situation. 

So it's complicated for some niches.

[mohmadrahman]

1 hour ago, proconsultn2035 said:

For some accounting tasks, you may need to access the client's accounting software before you give a fair quote based on the requirements. 

You can ask them to give you the number of transactions but some may lie about it or not count well. So if they give you access after order, you may see something else. Now when you tell them to step up the quote, some may not take it funny. 

Also, you can login and realize it's not something you can do because you didn't do proper assessment before sending an offer. 

Some clients even ask for your details to add you before even placing the order. Because they want to aviod a tight situation. 

So it's complicated for some niches.

I didn't find any messaging option in the order page , messaging option is available only at inbox folder .

[mohmadrahman]

3 hours ago, smashradio said:

You can share personal information required to deliver the service on the order page. That means the buyer must have an active order with you first. 

Only share information that is absolutely necessary to complete the order, and remember that trying to circumvent the messaging or payment system on Fiverr is not allowed. 

I didn't find any messaging option in the order page , messaging option is available only at inbox folder .

 

[proconsultn2035]

36 minutes ago, mohmadrahman said:

I didn't find any messaging option in the order page , messaging option is available only at inbox folder .

Once an order is placed, you can discuss with the client through order page. 

[smashradio]

6 hours ago, proconsultn2035 said:

For some accounting tasks, you may need to access the client's accounting software before you give a fair quote based on the requirements. 

You can ask them to give you the number of transactions but some may lie about it or not count well. So if they give you access after order, you may see something else. Now when you tell them to step up the quote, some may not take it funny. 

Also, you can login and realize it's not something you can do because you didn't do proper assessment before sending an offer. 

Some clients even ask for your details to add you before even placing the order. Because they want to aviod a tight situation. 

So it's complicated for some niches.

I absolutely agree that it makes it more complicated than it has to be for certain niches. The way of dealing with this is by managing expectations ahead of the order, specifying exactly what you will do (and won't do) in your custom offers, FAQs and gig descriptions, and ensuring your terms are very clear before you start working. It's not bulletproof, but it helps. If/when a buyer decides they want to bully you into working for free, you have your description, custom offer, and FAQ to lean on in case of a dispute. 

Remember: if someone asks you for personal information outside of an order, don't give it to them. Refer them to the terms on Fiverr and explain politely that you'll need an order first.