Help with fiverr seller profile was not approved.

[victorsantanaa]

Hey, i'm from Brazil and Fiverr always disapproves my seller account, is there a reason for this? and has anyone also had this problem?

Note: Yes, everything is in high quality

[newsmike]

17 minutes ago, victorsantanaa said:

Fiverr always disapproves my seller account,

What do they actually say when they deny it? 

Edited May 27, 2023 by newsmike

[victorsantanaa]

The times I tried, they always send me this email, which I think is automatic: Thank you for your interest in becoming a freelancer on Fiverr. To meet the growing demand for high quality services performed by trusted providers, we have carefully evaluated your profile and service and unfortunately, they have not been approved at this time.

To meet the requirements of this email, I created gigs in a sub-sub-sub categories with high quality products, from banners to very informative text and this continues to happen.

[victorsantanaa]

I know people who did gigs writing anything and putting banners made in word and they were approved, I don't know why I'm not getting it.

[newsmike]

Have you asked CS why?

[victorsantanaa]

CS?

[hh_rana]

1 hour ago, victorsantanaa said:

Hey, i'm from Brazil and Fiverr always disapproves my seller account, is there a reason for this? and has anyone also had this problem?

Note: Yes, everything is in high quality

Hi, @victorsantanaa, Please create a support ticket and discuss it with them. I think you will get a better solution.

[vickiespencer]

3 hours ago, victorsantanaa said:

CS?

Customer Service 

[uk1000]

9 hours ago, victorsantanaa said:

Hey, i'm from Brazil and Fiverr always disapproves my seller account, is there a reason for this?

It might be because of your Fiverr profile image if Fiverr's checker found a very similar image online. If you created it originally yourself you could show CS proof of that. That image seems to exist online quite a few times already so it might be the reason.

It could be the same with a gig image if you used a gig image that already existed online and Fiverr's checker found a very close match to it.

Also your profile description is all in Portuguese. If you wrote your gig description totally in Portuguese then that wouldn't be allowed as if you add a different language in the gig description you're supposed to also add an English version of it there.

Edited May 28, 2023 by uk1000

[victorsantanaa]

Thanks, but all these points you pointed out I just did it to test if this account would be approved, since a friend did the same thing and it worked. The other accounts I tested had a picture of me and everything was written strictly in English.

[uk1000]

On 5/28/2023 at 8:17 PM, victorsantanaa said:

The other accounts I tested had a picture of me and everything was written strictly in English.

If you created multiple accounts then that might also have been a reason as only 1 seller account per person is allowed. If they were all unique images you added when creating your first account and gig (never before posted online) then that should have been okay. Though if they thought you copied an image and you hadn't you could have gone to cs to show it was yours. Though it's difficult to know since they don't give the exact reason for denying an seller account.

You could try seeing if you can get the reason from CS but they might still keep giving a template answer without the real reason. It's a bit unfair if they do that though. You could ask them if there was any issue with the gig you created or if it was something on your profile that made them disallow you from becoming a seller.

Edited May 30, 2023 by uk1000

[annur_jami]

Fiverr always disapproves the seller account

[vickiespencer]

3 hours ago, annur_jami said:

Fiverr always disapproves the seller account

If Fiverr always disapproves of seller's accounts, then no one would have an account!

 

[catwriter]

4 hours ago, annur_jami said:

Fiverr always disapproves the seller account

Then how come yours was approved?

[rahat_hasan786]

Tomorrow I created my new fiverr account and upload a gig but after 2 hours of uploading my gig I get not approved. But according to me it is supposed to be approved and no reason has been given as to why it was not approved. what can i do now ?