Low impression for 1-star review. What is the solution?

[lotus3000]

I have been working on Fiverr since 2021 and trying to work very attentively to the satisfaction of the buyer. But last month unfortunately I received a 1-star review. After the buyer left his review I contacted Fiverr customer support and explained. After reviewing my gig impression is going down. I am staying active on Fiverr. Now impression of my gig is very low. I don't get any orders. What is the solution? 

[bokiiii]

14 minutes ago, lotus3000 said:

I have been working on Fiverr since 2021 and trying to work very attentively to the satisfaction of the buyer. But last month unfortunately I received a 1-star review. After the buyer left his review I contacted Fiverr customer support and explained. After reviewing my gig impression is going down. I am staying active on Fiverr. Now impression of my gig is very low. I don't get any orders. What is the solution? 

Unfortunately, there is almost nothing you can do. I can give you some advices from other sellers and fiverr support team, but, this actually will not help you or it will give you impressions high again for a few days and then, it will go down again. Here are some so called "advices" :

• Promote your gigs on social media
• Send coupons to old buyers
• Change gig description and title and wait for 2 weeks to see some changes in impressions
• Deliver high quality work
• Focus on keywords

I was in same position as you, buyer gave me bad private review, and my whole profile (which i made in 2021 and i am 2 level seller) went down.

That's how fiverr works, you make one mistake and that's it, I suggest you to find some other platform for freelance, there are many better platforms. Have a nice day

[newsmike]

22 hours ago, bokiiii said:

Send coupons to old buyers

You can only send coupons if you are a member of "Seller Plus" and use the coupons they provide. Any homegrown coupons or direct messages sent to former buyers would be considered spam, and could very possibly get your account a warning or banned. 

Edited May 25 by newsmike