I did not receive the funds into my payoneer account.

[Guest sarah484]

Hello 
I have a question, I withdrew my funds from fiverr into my  payoneer account. in fiverr it is showing that the funds are tranferred into my payoneer account, But I did not receive any mail and did not receive funds in my payoneer account. 
I am confused what I do so that I can receive my funds. I am too much worried.  

[imamiopial]

Can I know when did you withdraw?

[Guest sarah484]

I withdraw tomorrow in morning , 1 and half day before from now 

[Guest sarah484]

this is happening first time with me, otherwise I received my funds instantly without any delay.

[imamiopial]

2 minutes ago, sarah484 said:

this is happening first time with me, otherwise I received my funds instantly without any delay.

As far as I know there’s 2 withdrawal types,

1. Takes $3 and withdraw funds transfer within 2 hours.

2. Takes $1 and the funds transfer within 48 hours.

[Guest sarah484]

I did not understand your reply. what are you saying

 

[imamiopial]

25 minutes ago, sarah484 said:

I did not understand your reply. what are you saying

 

If you were charged $1 for the withdrawal then wait at least 48 hours.

If you were charged $3 then contact support.

[smartdezigns]

9 hours ago, imamiopial said:

If you were charged $1 for the withdrawal then wait at least 48 hours.

This method is no more. Whenever you will withdraw funds from Fiverr to Payoneer, $3 will be deducted. (not $1 as it's no more).

 

10 hours ago, sarah484 said:

Hello 
I have a question, I withdrew my funds from fiverr into my  payoneer account. in fiverr it is showing that the funds are tranferred into my payoneer account, But I did not receive any mail and did not receive funds in my payoneer account. 
I am confused what I do so that I can receive my funds. I am too much worried.  

Hello too. 

Are you able to see the status of funds transfer on Payoneer's Dashboard i.e. is it Pending or Completed?

Edited May 17, 2023 by smartdezigns
Additional Content

[noah_ethan_cti]

I am having the same problem. They asked for ID verification which I did but still transaction is shown as upcoming 🤧

[noah_ethan_cti]

On 5/17/2023 at 12:06 AM, sarah484 said:

this is happening first time with me, otherwise I received my funds instantly without any delay.

Check verification tab in payoneer. Provide any asked info and wait

[sadekmiah30]

wait 4 days then contact with support. 

[smartdezigns]

1 hour ago, noah_ethan_cti said:

I am having the same problem. They asked for ID verification which I did but still transaction is shown as upcoming 🤧

If you are still having issue, then contact Payoneer via Live Chat and discuss with them. 

[noah_ethan_cti]

45 minutes ago, smartdezigns said:

If you are still having issue, then contact Payoneer via Live Chat and discuss with them. 

I did they are having a bot which say wait 2-3 business days

[smartdezigns]

9 minutes ago, noah_ethan_cti said:

I did they are having a bot which say wait 2-3 business days

At first, it will be a bot response but when you ask your question directly, their representative will start chatting with you.

If they have said to wait 2-3 business days, then wait.

[d_a_d_d_y]

I'm always suggesting to contact customer support first, they always know what is up with the things 

[noah_ethan_cti]

6 hours ago, d_a_d_d_y said:

I'm always suggesting to contact customer support first, they always know what is up with the things 

I first checked their verification center and they were asking for ID verification which I provided. But still funds are showing as upcoming