On-Time delivery Not Increase even after delivering more others Promptly.

[fortune_israel]

A buyer of mine went on a vacation without giving me some required details, making the order delivered really late, dropping the on-time delivery upto 65%. But since then i have been delivering my others promply, but the on-time delivery is just increasing by 1% or 2%, now in 76% after delivering more than 10 orders. I believe the on-time delivery should increase a lot faster than this. What do i do pls? this is what has be stopping me from moving on to level one. Pls advice me.

[designer_mkh]

You can do nothing about that, You have delivered more orders and make deliver on time 90%. Otherwise, your profile can be Level drop on the Next Evaluation date. 

4 hours ago, fortune_israel said:

A buyer of mine went on a vacation without giving me some required details, making the order delivered really late, dropping the on-time delivery upto 65%.

 If This type of thing happened again. Deliver your Order on time, when the buyer came from vacation you can message him and do the required changes for him. 
That's how you can avoid this type of Level drop things.

Hope it helps you.