payments on restricted account

[phd_salvatore]

my account got restricted a month a ago. it has funds in there but it has been so hard for me to withdraw the funds. every time i try to withdraw I get an error message that says, withdrawal was not competed please contact support. when I do so all I get from support is a reply from bot telling me that my account is restricted.

[michmikaia]

You should wait for 60 days. They will send you an email when you are able to withdraw.

[rezzshakil]

They will let you know

[Lena]

Hi @phd_salvatore

Let me investigate and I'll contact you as soon as I get some information. Please be patient.

Thank you. 

[Lena]

Hello again @phd_salvatore

Customer Support opened a new ticket regarding this issue. Please follow their instructions. 

Have a nice day!

[dannamoreno130]

debes esperar a que atencion al cliente pueda ayudarte con ese problema, ten en cuenta l que te dicen y las instrucciones