sazzad_hossain9 Posted May 9 Share Posted May 9 Hi, recently i completed an order and the buyer order one more the next day. During the 2nd order i noticed that he was doing these projects for academic assignment. So when i read the TOS i found out that its a violations. So I contacted support as I had a doubt whether it is for academic use or not. But after contacting support they cancelled both orders, 1 without affecting my completion effect and the completed project as a Violations. My account is under review now. Is there any chance of gettting back this account as i have reached out to fiverr first after seeing this is a violation? Thanks 5 3 Link to comment Share on other sites More sharing options...
mohd_bilal Posted May 9 Share Posted May 9 1 minute ago, sazzad_hossain9 said: Hi, recently i completed an order and the buyer order one more the next day. During the 2nd order i noticed that he was doing these projects for academic assignment. So when i read the TOS i found out that its a violations. So I contacted support as I had a doubt whether it is for academic use or not. But after contacting support they cancelled both orders, 1 without affecting my completion effect and the completed project as a Violations. My account is under review now. Is there any chance of gettting back this account as i have reached out to fiverr first after seeing this is a violation? Thanks I have notices that Customer Support is doing very little in terms of "Support" these days. Better to create a new gig and stay clear of clever buyers. Best of luck 7 Link to comment Share on other sites More sharing options...
smartdezigns Posted May 9 Share Posted May 9 3 hours ago, mohd_bilal said: I have notices that Customer Support is doing very little in terms of "Support" these days. Better to create a new gig and stay clear of clever buyers. Best of luck I think that you have not read the question carefully. His account is under-review then how can he create a new gig? 🤦♀️ 3 hours ago, sazzad_hossain9 said: Hi, recently i completed an order and the buyer order one more the next day. During the 2nd order i noticed that he was doing these projects for academic assignment. So when i read the TOS i found out that its a violations. So I contacted support as I had a doubt whether it is for academic use or not. But after contacting support they cancelled both orders, 1 without affecting my completion effect and the completed project as a Violations. My account is under review now. Is there any chance of gettting back this account as i have reached out to fiverr first after seeing this is a violation? Thanks You must have received an email from Fiverr about it. What does it say except that your account is under-review? Less chances that you will get it back but try your luck by contacting Fiverr Support. 5 Link to comment Share on other sites More sharing options...
mohd_bilal Posted May 9 Share Posted May 9 2 hours ago, smartdezigns said: I think that you have not read the question carefully. His account is under-review then how can he create a new gig? 🤦♀️ You must have received an email from Fiverr about it. What does it say except that your account is under-review? Less chances that you will get it back but try your luck by contacting Fiverr Support. With the violation he stated his gig should be under review not his account 3 1 Link to comment Share on other sites More sharing options...
smartdezigns Posted May 9 Share Posted May 9 10 minutes ago, mohd_bilal said: With the violation he stated his gig should be under review not his account I'll encourage you to read the question Again 3 1 Link to comment Share on other sites More sharing options...
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