How can the buyer cancel the order?

[creativebrainbd]

Viewing in the wrong order results in an order. I was not ready at all. What is the rule to cancel now? please help me

Edited May 4 by creativebrainbd

[smartdezigns]

12 hours ago, creativebrainbd said:

Viewing in the wrong order results in an order. I was not ready at all. What is the rule to cancel now? please help me

2 options:

1. Via Resolution > Mutual Cancellation. It will affect your stats
2. Via Fiverr Support > Request them to cancel the order on their own. It might not affect your stats but your performance metric will be dropped and you might not be able to see your gig in gig search results for a while.