After order completion Fiverr given the refund to the buyer

[muhammadaami459]

Hello Dear Team,

I have completed a project and buyer marked the project as complete and accepted the deliveries. But after 7 days of delivery buyer cancelled my order without no reason and Fiverr didn't take any action.

Kindly help me out in this situation.

Thank you,

Muhammad

[williambryan392]

10 hours ago, muhammadaami459 said:

Hello Dear Team,

I have completed a project and buyer marked the project as complete and accepted the deliveries. But after 7 days of delivery buyer cancelled my order without no reason and Fiverr didn't take any action.

Kindly help me out in this situation.

Thank you,

Muhammad

Read this article and Contact Customer Support.

https://www.fiverr.com/support/articles/360010978618-Chargebacks-and-seller-protection

[Yoav.M]

Thanks for the help @williambryan392

Indeed @muhammadaami459 - please follow Will's suggestion to take care of it.

[zaformohammad]

Thank you @williambryan392

[sujoydew]

On 5/3/2023 at 2:03 AM, muhammadaami459 said:

Hello Dear Team,

I have completed a project and buyer marked the project as complete and accepted the deliveries. But after 7 days of delivery buyer cancelled my order without no reason and Fiverr didn't take any action.

Kindly help me out in this situation.

Thank you,

Muhammad

Contact customer support with the necessary information regarding the order. If there are any supporting documents of your order completion like screenshots of messages and others, you may show them to the customer support team.

[priyank_mod]

14 minutes ago, sujoydew said:

Contact customer support with the necessary information regarding the order. If there are any supporting documents of your order completion like screenshots of messages and others, you may show them to the customer support team.

Its an 18 month OLD post!! 🤦‍♂️

[sujoydew]

58 minutes ago, priyank_mod said:

Its an 18 month OLD post!! 🤦‍♂️

I am sorry! I didn't follow the date. Thank you for the reminder. @priyank_mod @filipdevaere