nainaratnani Posted April 23 Share Posted April 23 Hi, I am level 2 seller & my whole account as all gigs (7 gigs) are not in search results since 3 months. I have contacted support many times & they say there is nothing that can be done currently. Has this happened with anyone else & gigs have come back in search after two or three months? Any suggestions? 24 11 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 23 Author Share Posted April 23 Hi devlblack, I appreciate your suggestion. Thank you 19 1 1 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 27 Author Share Posted April 27 Any Suggestions? 15 1 1 Link to comment Share on other sites More sharing options...
venonusa Posted April 27 Share Posted April 27 (edited) On 4/23/2023 at 10:41 AM, nainaratnani said: Hi, I am level 2 seller & my whole account as all gigs (7 gigs) are not in search results since 3 months. I have contacted support many times & they say there is nothing that can be done currently. Has this happened with anyone else & gigs have come back in search after two or three months? Any suggestions? Fiverr does not guarantee that your gigs will appear in search results or that your gigs will get impressions. Advice: promote your services with advertising, so as to start having new clients, as is possible that Fiverr will no longer give you other free exposure. .....this is happening to us too 😔 Edited April 27 by venonusa 15 1 3 1 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 27 Author Share Posted April 27 25 minutes ago, venonusa said: Fiverr does not guarantee that your gigs will appear in search results or that your gigs will get impressions. Advice: promote your services with advertising, so as to start having new clients, as is possible that Fiverr will no longer give you other free exposure. .....this is happening to us too 😔 What could be the reason of not giving free exposure to us when there are many other SELLERS who are performing older than us & getting this exposure even few are less performer than us. Second, are your gigs in search right now? If not then how much time it's been that gigs(account) are not in search? 17 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 27 Author Share Posted April 27 6 minutes ago, bokiiii said: Happened to me too, but now my situation is getting better, here are some tips: share your gigs on social media (i did that on instagram) pay gig promotion, if its available for you change your gigs ( add some new keywords which are popular in search tab, focus on description, gig title, gig image, extras) IMPORTANT: After you change your gig, you have to wait about 2 weeks to see how those change will effect your gig, meanwhile, your gig could be deranked but after few weeks, if you made good changes, it will appear higher on page Contact your old buyers and ask them if they need your help again (so you can get positive review from them) I hope this helps, have a nice day 🙂 Thanks for the suggestion & I am doing this all. Also, it's not about one gig but it's about whole account which is not searchable. And how much time your gigs were not in search? 15 Link to comment Share on other sites More sharing options...
venonusa Posted April 27 Share Posted April 27 5 minutes ago, nainaratnani said: What could be the reason of not giving free exposure to us when there are many other SELLERS who are performing older than us & getting this exposure even few are less performer than us. at this point I have no idea what is stopping Fiverr from giving us exposure, this is happening even with 5 star performance. 6 minutes ago, nainaratnani said: Second, are your gigs in search right now? If not then how much time it's been that gigs(account) are not in search? No, our services don't show up in Fiverr search results. everything stopped from December until March, then got traffic in March and then stopped again at the end of March. we are surviving with our old customers.... Fiverr support told us that we should create an advertisement ( example facebook ads ) so as to promote our gigs.... 16 1 1 Link to comment Share on other sites More sharing options...
venonusa Posted April 27 Share Posted April 27 My question is why should I use external services to promote my gigs on Fiverr when Fiverr has its own service to promote our gigs? Why not make this option always active even for those who have unqualified gigs ? 17 2 Link to comment Share on other sites More sharing options...
venonusa Posted April 28 Share Posted April 28 5 hours ago, online24_703 said: Please deleted all gig and follow my tips delete all gigs 🤔 you're joking, right? 10 3 4 1 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 28 Author Share Posted April 28 Try to disable this auto reply if it's enabled & check within 24-48 hours 14 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 28 Author Share Posted April 28 23 hours ago, venonusa said: at this point I have no idea what is stopping Fiverr from giving us exposure, this is happening even with 5 star performance. No, our services don't show up in Fiverr search results. everything stopped from December until March, then got traffic in March and then stopped again at the end of March. we are surviving with our old customers.... Fiverr support told us that we should create an advertisement ( example facebook ads ) so as to promote our gigs.... Hi, You said you got traffic in MARCH, can you please share the dates of MARCH or you can see it from your GIG GRAPH. Were those dates from 25th to 30th? Because there were upsurge in my account as well in these dates. Thank you 13 Link to comment Share on other sites More sharing options...
venonusa Posted April 28 Share Posted April 28 (edited) 5 minutes ago, nainaratnani said: Hi, You said you got traffic in MARCH, can you please share the dates of MARCH or you can see it from your GIG GRAPH. Were those dates from 25th to 30th? Because there were upsurge in my account as well in these dates. Thank you from March 10 to March 27 there was an increase and then increase for only one day on March 31, then the desert... 🏜️ what increase did you have from 25 to 30? Edited April 28 by venonusa 13 1 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 28 Author Share Posted April 28 2 minutes ago, venonusa said: from March 10 to March 27 there was an increase and then increase for only one day on March 31, then the desert... 🏜️ what increase did you have from 25 to 30? May be the auto reply feature is disturbing to all, I have disabled it today. Please check if it's enabled for you. Thank you 12 1 Link to comment Share on other sites More sharing options...
venonusa Posted April 28 Share Posted April 28 1 minute ago, nainaratnani said: May be the auto reply feature is disturbing to all, I have disabled it today. Please check if it's enabled for you. Thank you I don't think it would cause any problems, however my Auto reply is disabled, it was never turned on. 11 2 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 28 Author Share Posted April 28 1 minute ago, venonusa said: I don't think it would cause any problems, however my Auto reply is disabled, it was never turned on. Whether you have enabled it or not, even you have not set any auto message but it could be enabled. Normally, when auto reply is ON then it means Out of Office. If you have checked from INBOX side & it's disabled then fine. 10 2 Link to comment Share on other sites More sharing options...
venonusa Posted April 28 Share Posted April 28 3 minutes ago, nainaratnani said: when auto reply is ON then it means Out of Office. Oh! interesting this thing 10 2 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 28 Author Share Posted April 28 1 minute ago, venonusa said: Oh! interesting this thing Were it enabled? 9 2 1 Link to comment Share on other sites More sharing options...
venonusa Posted April 28 Share Posted April 28 9 minutes ago, nainaratnani said: Were it enabled? No, it was off 12 Link to comment Share on other sites More sharing options...
vslip_ Posted April 29 Share Posted April 29 On 4/23/2023 at 6:41 PM, nainaratnani said: Hi, I am level 2 seller & my whole account as all gigs (7 gigs) are not in search results since 3 months. I have contacted support many times & they say there is nothing that can be done currently. Has this happened with anyone else & gigs have come back in search after two or three months? Any suggestions? Hey, Suffering with the same issue my gig impressions went down to almost 0 without any valid reason or poor performace, My gig statistics looks as good as it did when it was thriving really confused why the algorithm is doing this, I tried contacting support too but they said my gig is searchable on fiverr, But when I search it my self or from a private brower it doesn't appear any of the pages I am really lost on what to do. 12 1 2 Link to comment Share on other sites More sharing options...
nainaratnani Posted April 29 Author Share Posted April 29 (edited) 23 hours ago, venonusa said: No, it was off What do you think, if auto reply was enabled then, has it affected the appearance of gigs from search because normally if auto reply is enabled then it means out of office. And it was enabled mine unfortunately, even I didn't enable it. Currently there was problem as well like in the status. gigs were out of office & Fiverr was asking to disable it. Thank you Edited April 29 by nainaratnani 9 2 Link to comment Share on other sites More sharing options...
venonusa Posted April 29 Share Posted April 29 (edited) 14 hours ago, vslip_ said: I tried contacting support too but they said my gig is searchable on fiverr, But when I search it my self or from a private brower it doesn't appear any of the pages I don't think they told you the truth.... After insisting with Fiverr support, the shift manager said to me that Fiverr does not guarantee that your services are visible in search results and they recommends promoting the services with advertising . ( example with facebook ads ) Also we don't understand why our services don't get impressions from Fiverr, even though our performance is still good. Fiverr support said that Fiverr is a marketplace and it's up to the seller to find a solution to bring new clients to their gigs. Edited April 29 by venonusa 11 3 Link to comment Share on other sites More sharing options...
vslip_ Posted April 30 Share Posted April 30 11 hours ago, venonusa said: I don't think they told you the truth.... After insisting with Fiverr support, the shift manager said to me that Fiverr does not guarantee that your services are visible in search results and they recommends promoting the services with advertising . ( example with facebook ads ) Also we don't understand why our services don't get impressions from Fiverr, even though our performance is still good. Fiverr support said that Fiverr is a marketplace and it's up to the seller to find a solution to bring new clients to their gigs. I insisted the suppor team to check my gig specifically and let me know if its searchable and they told that it is searchable on their side. I really don't know if I can do anything to get my gig back up and running 11 Link to comment Share on other sites More sharing options...
filipdevaere Posted April 30 Share Posted April 30 2 hours ago, swaybur123 said: Being active on more Fivers and sharing gigs is more. WRONG! Staying online or being active is useless and a waste of time. 12 1 1 2 2 Link to comment Share on other sites More sharing options...
mohd_bilal Posted April 30 Share Posted April 30 Someone has noticed that the gigs are not refreshing in search , no matter how many times you refresh the search. Something fishy is going on at Fiverr HQ 10 2 Link to comment Share on other sites More sharing options...
venonusa Posted April 30 Share Posted April 30 5 hours ago, vslip_ said: I insisted the suppor team to check my gig specifically and let me know if its searchable and they told that it is searchable on their side. I really don't know if I can do anything to get my gig back up and running when the gigs receive little exposure from Fiverr the only solution we have is to promote the services with advertising (for example with facebook ads) 11 Link to comment Share on other sites More sharing options...
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