editor_pro__ Posted April 21 Share Posted April 21 Hello everyone, Please give me any suggestions on what to do. i joined fiverr in april and successfully completed 3 orders and they are satisfy with work then i got a new order from buyer we provide premium shorts from podcasts for $3 per short(in starting later we increase) this buyer place order for $5 and want five shorts , Then i provide him because as he is buyer having good reviews and projects to do , So i want to build a relation with those buyers after delivering the work after 1 whole day he want more work from me and asking for another work to complete If i not do this then he will give me 1 star in review and write bad about me so i also contacted fiverr support but they say they will resolve in 12 hours but the buyer is message me and asking for new work to do so i am asking from forum what i can do in this situation i am ready to cancel the order so i can not get a dent on my profile but he not want to cancel the order Please help me with this and fast 7 Link to comment Share on other sites More sharing options...
venonusa Posted April 22 Share Posted April 22 9 hours ago, editor_pro__ said: Hello everyone, Please give me any suggestions on what to do. i joined fiverr in april and successfully completed 3 orders and they are satisfy with work then i got a new order from buyer we provide premium shorts from podcasts for $3 per short(in starting later we increase) this buyer place order for $5 and want five shorts , Then i provide him because as he is buyer having good reviews and projects to do , So i want to build a relation with those buyers after delivering the work after 1 whole day he want more work from me and asking for another work to complete If i not do this then he will give me 1 star in review and write bad about me so i also contacted fiverr support but they say they will resolve in 12 hours but the buyer is message me and asking for new work to do so i am asking from forum what i can do in this situation i am ready to cancel the order so i can not get a dent on my profile but he not want to cancel the order Please help me with this and fast cancel the order is the best solution you can do and block this buyer. After ask to Fiverr CS to remove that cancel from your performance. 6 1 Link to comment Share on other sites More sharing options...
editor_pro__ Posted April 22 Author Share Posted April 22 @auloka_bala @venonusa i am ready to cancel the order but the buyer is rejecting the proposal of cancelling he keeps messaging me about negative review and send me other work to complete i also contacted CS but they are respond after 12 hours the solution till fiverr CS responds i have to work for him 5 Link to comment Share on other sites More sharing options...
imamiopial Posted April 22 Share Posted April 22 2 hours ago, editor_pro__ said: @auloka_bala @venonusa i am ready to cancel the order but the buyer is rejecting the proposal of cancelling he keeps messaging me about negative review and send me other work to complete i also contacted CS but they are respond after 12 hours the solution till fiverr CS responds i have to work for him I would suggest waiting until CS responds and don't do any work if you don't want to continue and the work exceeds the order package. 6 Link to comment Share on other sites More sharing options...
editor_pro__ Posted April 22 Author Share Posted April 22 @imamiopial i try to convince him until CS responds 6 Link to comment Share on other sites More sharing options...
editor_pro__ Posted April 22 Author Share Posted April 22 Now cs responds and tell me that only buyer can cancel the order But buyer is not ready to cancel the order He tell me to do work otherwise he mark the order as delivered and give me 1 star 4 Link to comment Share on other sites More sharing options...
catwriter Posted April 22 Share Posted April 22 17 minutes ago, editor_pro__ said: He tell me to do work otherwise he mark the order as delivered and give me 1 star If the order is in revision, buyer can't mark it as delivered. Only you can, if you deliver. Make screenshots of the buyer threatening you and send those to CS. Threats are not allowed on Fiverr. Both threats and demanding more work than agreed upon are valid reasons for CS to cancel the order (if you have already tried to cancel it from your end, and the buyer refused). Here's the link where you can read more: https://www.fiverr.com/content/payments-terms-and-conditions#order-cancellations 6 Link to comment Share on other sites More sharing options...
editor_pro__ Posted April 23 Author Share Posted April 23 Thank you all for your support. The issue is now resolved with the help of CS. The CS cancel the order without impacting my profile. And anyone facing similar issue and want help then CS is the thing which help you . Thank you 1 Link to comment Share on other sites More sharing options...
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