Buyer asking for more work

[editor_pro__]

Hello everyone,

Please give me any suggestions on what to do.

i joined fiverr in april and successfully completed 3 orders and they are satisfy with work

then i got a new order from buyer 

we provide premium shorts from podcasts for $3 per short(in starting later we increase)

this buyer place order for $5 and want five shorts , Then i provide him because as he is buyer having good reviews and projects to do , So i want to build a relation with those buyers

after delivering the work after 1 whole day

he want more work from me and asking for another work to complete 

If i not do this then he will give me 1 star in review and write bad about me

 

so i also contacted fiverr support but they say they will resolve in 12 hours

but the buyer is message me and asking for new work to do

 

so i am asking from forum what i can do in this situation

i am ready to cancel the order so i can not get a dent on my profile

but he not want to cancel the order

 

Please help me with this and fast

 

[venonusa]

9 hours ago, editor_pro__ said:

Hello everyone,

Please give me any suggestions on what to do.

i joined fiverr in april and successfully completed 3 orders and they are satisfy with work

then i got a new order from buyer 

we provide premium shorts from podcasts for $3 per short(in starting later we increase)

this buyer place order for $5 and want five shorts , Then i provide him because as he is buyer having good reviews and projects to do , So i want to build a relation with those buyers

after delivering the work after 1 whole day

he want more work from me and asking for another work to complete 

If i not do this then he will give me 1 star in review and write bad about me

 

so i also contacted fiverr support but they say they will resolve in 12 hours

but the buyer is message me and asking for new work to do

 

so i am asking from forum what i can do in this situation

i am ready to cancel the order so i can not get a dent on my profile

but he not want to cancel the order

 

Please help me with this and fast

 

cancel the order is the best solution you can do and block this buyer. After ask to Fiverr CS to remove that cancel from your performance. 

[editor_pro__]

@auloka_bala @venonusa

i am ready to cancel the order but the buyer is rejecting the proposal of cancelling

he keeps messaging me about negative review 

and send me other work to complete

 

i also contacted CS but they are respond after 12 hours

the solution till fiverr CS responds i have to work for him 

[imamiopial]

2 hours ago, editor_pro__ said:

@auloka_bala @venonusa

i am ready to cancel the order but the buyer is rejecting the proposal of cancelling

he keeps messaging me about negative review 

and send me other work to complete

 

i also contacted CS but they are respond after 12 hours

the solution till fiverr CS responds i have to work for him 

I would suggest waiting until CS responds and don't do any work if you don't want to continue and the work exceeds the order package.

[editor_pro__]

@imamiopial

i try to convince him until CS responds

[editor_pro__]

Now cs responds and tell me that only buyer can cancel the order 

 

But buyer is not ready to cancel the order 

He tell me to do work otherwise he mark the order as delivered and give me 1 star

[catwriter]

17 minutes ago, editor_pro__ said:

He tell me to do work otherwise he mark the order as delivered and give me 1 star

If the order is in revision, buyer can't mark it as delivered. Only you can, if you deliver.

Make screenshots of the buyer threatening you and send those to CS. Threats are not allowed on Fiverr. Both threats and demanding more work than agreed upon are valid reasons for CS to cancel the order (if you have already tried to cancel it from your end, and the buyer refused). Here's the link where you can read more: https://www.fiverr.com/content/payments-terms-and-conditions#order-cancellations

[editor_pro__]

Thank you all for your support.

The issue is now resolved with the help of CS.

The CS cancel the order without impacting my profile.

And anyone facing similar issue and want help then CS is the thing which help you .

Thank you