security question

[malakhalid566]

Is it possible for someone to log in to my account with only a security question? i think someone have changed my security question somehow and i am worried about it

[Lena]

Hi there.

If you suspect something like that happened, please immediately contact our Customer Support via email at support@fiverr.com.

 

[malakhalid566]

Thanks, Lena

i have contacted customer care they have created a ticket and will reply within 12 hours or may be more but i am worried maybe they hack my account in this time

[Lena]

18 minutes ago, malakhalid566 said:

Thanks, Lena

i have contacted customer care they have created a ticket and will reply within 12 hours or may be more but i am worried maybe they hack my account in this time

I understand that you are worried and concerned, but please do not worry. If something happened, they will take all the necessary steps and measures to recover your account.

[malakhalid566]

THEY replied me 🤩hopefully the issue will be fixed

and thank you so much lena

[engineer_anam]

All the best and i am sure fiverr support will resolve your issue soon

[malakhalid566]

thank you anam😍