rabiul43 Posted April 19 Share Posted April 19 am currently facing an issue with an order I am working on. The deadline is in three days, but the client has informed me that they are unwilling to continue with the work. At one point during the order the buyer requested the Elementor template kit from me . I provided the kit as requested, but shortly after receiving it, the buyer has informed me that they wish to cancel the order. Now He is now asking me for my account login details at elements.envato.com. I would appreciate your guidance on how to proceed with this situation. 5 2 Link to comment Share on other sites More sharing options...
imamiopial Posted April 19 Share Posted April 19 Contact support and explain the situation, they will investigate and give you a fair resolution. 7 Link to comment Share on other sites More sharing options...
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