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One of the most common posts we see is when a buyer demands a cancellation after work has been delivered and the seller has to deal with the cancel request. The TOS actually provides solid guidance and is actually on the seller's side with one major caveat.

 in your gig description and offer, the order is not eligible to be cancelled, period. 

Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered 

 You may rate your experience with the Seller on the Order Page, including the overall level of service quality received. 

If you have not done all that was promised, cancellation is valid, but if you promise nothing more than "I will draw 5 cows", the buyer cannot come back and complain that they were the wrong color, or all 5 cows should have been different drawings, etc... UNLESS, they specified that in their requirements.

Make sure you deliver all that has been promised and agreed to, then stick to "hell no" when someone invents a right to review and cancel, which exists solely in their mind, but not in TOS.

Note: you have to be willing to fight, professionally, to defend this position, including not caving to threat of a bad review or else you will be doomed to blackmail and performing free work forever. This is intended for those willing to defend a job well done. 

You may give me a bad review, but I will keep your money and my dignity:

Before you agree to cancel...

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