Get to know fellow freelancers from around the world, share your stories, and connect beyond work

Freelancer Lounge

My nature of work is more of a coaching and it is based on AUDIO recording and also AI generated art work that I have programmed to a custom setting matching the life details of the individual, first to do so as far as I know, it is unique and all that. What I do is extremely unique and customised 100% of the time. I cannot RESELL my custom work. What I do, as in all coaching work, is NOT REFUNDABLE. And after many years and selling almost 300 orders, I thought that was clear and that Fiverr would have protected me and sellers that offer such work. I WAS WRONG! 

I received a cryptic generic insensitive message this morning from Fiverr that my order that was delivered over 10 days ago was canceled! Zero reasons given. That was $155 order. Took me over 7 hours, included 5 hour and 20 min audio and 22 art work pieces! That was a WHOLE DAY worth of my time. 

What was worse than a stab at my back was that Fiverr has kept their cut!!! They just couldn't pay me anything. WHY??? HOW COULD A BUYER w no prior purchase or ranking WHO HAS ZERO PAST HISTORY ON FIVERR OR ANYWHERE AND SUPPOSEDLY I WAS THEIR FIRST CLIENT DO THIS TO ME & without ANY issues or explanations given? 

How could FIVERR allow that? What are we to Fiverr? Pest? Do we matter? I am a TOP seller, level 2, 5 star, many repeat clients, etc. 

As a mom, full time mom and a full time engineer, I go through hell to deliver what I do w the quality that I do. I am KNOWN for GIVING more than others in the field. I am KNOWN for doing an excellent job. I had ZERO IDEA that anyone could do that re gigs such as mine. How can anyone REFUND a coaching/reading custom job????? And how can they treat me like a PEST, as if I am not owed an explanation re what happened????!!' 

Anyhow, just requested my current buyer to cancel. I can no longer sell on Fiverr. This is UNACCEPTABLE customer service. 

I only respond to REAL non sycophantic Fiverr paid accounts and bots. I know Fiverr has many out there who try to LECTURE and somehow tell victims such as me that I must have done something wrong or that Fiverr doesn't make any mistakes etc. Also, what I do is NON REFUNDABLE, so pls don't compare work that is not similar in nature or takes a short time to accomplish. All my orders take HOURS of meditation and prep work, plus recording that goes for over 4-5 hours in each case. Take that advice elsewhere. 

Fiverr is an insured company. If the buyer couldn't pay me & this was a banking dispute, the buyer couldn't have paid Fiverr either. That's more fair or at least, less suspicious. They have to pay me using their insurance for my stellar work that was already delivered over 10 days ago if they cared about keeping sellers in MY HIGH LEVEL & popularity. 

That is WHY TOP SELLERS DO NOT SELL ON SUCH PLATFORMS. 

I am out of here. For good. This line was my RED LINE. HIGH QUALITY SELLERS: STAY AWAY. RESPECT YOURSELVES and your STELLAR customer service. We should NOT SELL OB FIVERR and such platforms. 

P.S FIVERR OWES ME $124. This Karma will balance itself out. This is HOW THIS SIMULATION that we call UNIVERSE work. Never forget that. 

As a high level seller, delivered a work that took MANY HOURS of hard work, ZERO issues, weeks later, Fiverr says the person canceled!

A home for meaningful connections, peer support, and professional growth.

Fiverr Community

Job Title

Login to the Fiverr Community community to connect with others, attend community events, and more!

Login or Sign Up for even more

To unlock all parts of the community and get the best experience, complete your profile.